Τιμητικός τόμος καθηγήτριας Νάνσυ Παπαλεξανδρή

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We are in this together- or aren’t we? The interplay of intra-organizational coalitions and their impact on organizational responses to performance discrepancies
(Editions Benou, 2020) Vourloumis, Stavros; Papadakis, Vassilis
Coalitions are informal groups that are formed and operating within the boundaries of organizations. Organizational scholarship has extensively documented and discussed the presence of coalitions in organizations.However, our understanding of their role and effects on intra-organizational affairs and organizational outcomes remains incomplete. To address these shortcomings, in this paper we develop a theoretical framework for better understanding the role of coalitions and the dynamics unfolding between and within them. In particular, we develop theory and propositions regarding the formation, actions and interactions of coalitions, as well as their impact on key organizational processes. Building on the conception of organizations as encompassing political coalitions, we argue that internal coalitions with distinct (and occasionally competing) interests and preferences are reaching compromises around goals, strategies and practices in order for the focal organization to operate and compete smoothly. We illustrate how discrepancies among the realized performance of the organization and aspiration levels trigger various dynamics between and within coalitions, which in turn impact the responses to these discrepancies. Our paper provides a more nuanced understanding of internal coalitions, as well as salient insights into their role and implications for organizational decision-making processes and outcomes. In that way, the paper extends the existing knowledge, and highlights paths for future research.
HRM and employee performance for an ageing workforce: a qualitative study
(Editions Benou, 2020) Pahos, Nikolaos; Galanaki, Eleanna
In this paper we explore the relationship between age, HRM practices and employee performance, employing a focus group analysis with 12 HRM academics and 16 interviews with HRM and top management practitioners. We find that the perspectives of academics and practitioners regarding the performance of mature employees and the implementation of age-based HRM practices agree to a large extent. The analysis of both the focus group and the interviews hinted that HRM practices impact on employee performance through mediating factors, and that age cannot be directly associated with employee performance. The results indicate that, despite the relevant calls for tailoring HRM practices to the age profiles of employees, concrete examples of such a tailoring are rare, both in theory and in practice. We discuss the results, theoretical contributions and practical implications in light of the challenges that managing an ageing workforce poses.
Personal quality management through the use of quality tools: the use of Pareto, Deming Cycle and cause and effect diagram (Fishbone) in a university class environment
(Editions Benou, 2020) Nteliou, Kleopatra; Rafailidou, Myrofora
This paper presents the importance of personal quality and its application through specific quality tools. Quality should start on a personal level in order to become part of the core culture of an organization. Individuals need to practice quality tools at personal level in order not only to cope with the competitive business environment, but also to solve issues in their personal life. Under this scope, five quality tools and the modified version of the Malcolm Baldrige National Quality Award criteria for Performance Excellence are presented, showing the importance of using such frameworks on a personal basis. The use of personal quality checklist, personal TQM matrix and Malcolm Baldrige National Quality Award are presented through the literature review as useful tools for personal quality management. Apart from these personal quality frameworks, other researchers explored some well-known quality tools such as Pareto, the Deming Cycle and the cause and effect diagram (Fishbone). Their application is analyzed and discussed in a university class environment.
Living and leading consciously: a road map for moving from toxic to virtuous leadership
(Editions Benou, 2020) Bhandarker, Asha; Singh, P.
This article is primarily devoted to the journey which leaders need to take to move from their toxic nature (darkness) to their virtuous nature (light). It seeks to carve out the road map that positional leaders need to follow, in order to move from darkness to light, that is from Id to Superego, and from instinctual to conscious behavior so that they can transform themselves to become Philosopher-Kings (mentioned both in the Ramayana ( the great Indian epic) and in the Socratic Dialogues – The Republic). They must also strive to move from the trapping of unconscious living and leading, to becoming fully conscious and thereby become functional, creative and productive leaders.
Η σύγχρονη θεματική των θεωριών της ηγεσίας
(Εκδόσεις Μπένου, 2020) Χυτήρη, Αλεξάνδρα; Χυτήρης, Λεωνίδας
H θεώρηση της ηγεσίας από πολλές πλευρές (π.χ. του ηγέτη, των ακολούθων, του κοινωνικού, πολιτισμικού, εργασιακού και οικονομικού περιβάλλοντος, της τεχνολογίας επικοινωνιών, κτλ.) και η μελέτη των παραγόντων που την αναδεικνύουν και την καθορίζουν, προβάλλουν την ανάγκη, σκοπιμότητα και χρησιμότητα των πολλών και διαφορετικών θεωριών και κατ’ επέκταση ορισμών της ηγεσίας. Σκοπός της εργασίας αυτής είναι η καταγραφή των θεωρητικών υποδειγμάτων ηγεσίας από το 2000 μέχρι σήμερα, η συνοπτική παρουσίαση τους κατά θεματολογία και η διαμορφούμενη εξελικτική τάση στην έρευνα για την ηγεσία. Από την καταγραφή της συχνότητας των θεμάτων των άρθρων στα εγκυρότερα επιστημονικά περιοδικά, που αφορούν στην ηγεσία, προκύπτει ότι στην πρώτη πεντάδα των θεωρητικών υποδειγμάτων είναι οι θεωρίες: (νέο) χαρισματικής ηγεσίας, ηγεσίας βασισμένης στις νοητικές διεργασίες ηγέτη και ακολούθων, στρατηγικής ηγεσίας, σχεσιακής ηγεσίας (ή κοινωνικής ανταλλαγής) και ηγεσία με βάση τα χαρακτηριστικά-ικανότητες του ηγέτη.
On societal culture and leadership in Greece
(Editions Benou, 2020) Skouras, Thanos
The GLOBE Study is the foremost international effort in the comparative study of societal cultures. Professor Nancy Papalexandris participated in GLOBE as the principal country-investigator for Greece and authored the chapter assessing the research findings, which relate to the GLOBE's nine fundamental dimensions of societal culture in the Greek context. Professor Papalexandris’ work constitutes a pioneering endeavor, given that Greek academics have shown on the whole remarkably little interest in the scientific study of the Greek character and societal culture. The present article is a critical commentary on her chapter, aiming to further the investigation of this foremost question for Greek society’s self-knowledge. In particular and most importantly, it points to the relative neglect and underestimation of an inflated ego in the interpretation of the research findings. A fitting interpretation requires that proper attention is given to the inflated ego, as this is a central trait of the Greek character largely accounting for the special nature of the Greek societal culture.
Talent inflow across countries
(Editions Benou, 2020) Farndale, Elaine; Nikandrou, Irene; Panayotopoulou, Leda
Recruitment and selection are vital human resource management (HRM) practices that ensure organizations can attract the talent required to deliver high performance. We argue here that there are, however, no universal best practices that organizations can rely on to achieve these desired outcomes. Instead, there are many different practices to choose between and what will work best depends on the specific operating context of each organization. Our focus in this chapter is to draw from the themes of Nancy Papalexandris’ research to demonstrate how this particular area of HRM practice is related to firm performance and how actual practice adoption varies at national level based on institutional and cultural norms and traditions. We explore empirical data from Cranet on recruitment and selection practices across a range of countries and present national-level reasoning to explain why differences in practice adoption across countries exist.
Leadership in the digital era: learning from the past and challenges for the future
(Editions Benou, 2020) Prastacos, Gregory P.
This paper is organized as follows. First, we briefly review three leadership models we consider particularly relevant in the digital era. Next, we examine what we consider are the key forces that impact organizations in the digital era, and the leadership challenges they present. Based on these challenges, we then make some preliminary observations about the requirements and the functions of leadership in the digital era. Finally, we close with some conclusions and directions for further research.
In us we trust? Fields, networks, and the translation of context into organizations: the case of banking careers in Austria
(Editions Benou, 2020) Schneidhofer, Thomas M.; Hofbauer, Johanna; Mayrhofer, Wolfgang; Meyer, Michael
Organizations are embedded in various layers of context which influence organizational structures and processes and, in turn, are influenced by them. One interesting example of analysing these mutual dependencies is careers in organizations. Assuming that career fields that cut across organizations contain rules and regulations channelling career moves, the paper focuses on how career fields influence/get translated into organizations via social capital mechanisms, arguing that social networks are one core element in these translation processes. The paper uses the work of Pierre Bourdieu as conceptual background and the career field of banking in Austria as empirical illustration. It contributes to organizational theory and research in a threefold way: It (1) adds to the growing research on the usefulness of a Bourdieuan perspective to understand organizational phenomena; (2) develops the notion of career field; and (3) throws some light on the role of social networks in the relation between social fields and organizations by using a qualitative methodology.
Discrepancy between ideal and actual caring culture: effects on employee commitment and satisfaction
(Editions Benou, 2020) Papagiannakis, Giorgos; Galanaki, Eleanna
A person-organizational culture fit approach may add to our understanding on how work attitudes are shaped, but this link has been under-investigated by extant research. In this study, we investigate whether discrepancies between the ideal and the actual caring organizational culture influence employee organizational commitment and job satisfaction. We draw on the person-organization fit literature to specify a testable theoretical framework. Employing the GLOBE (Global Leadership and Organizational Behaviour Effectiveness) project methodology and using a sample of 638 employees, we found evidence that overall supports our main premise. The results of seemingly unrelated equations (SUR) analysis showed that in most cases, a high discrepancy between the ideal and the actual organizational caring culture leads to lower employee commitment and job satisfaction. The findings of this research emphasize the importance of the gap between the ideal and the actual organizational culture, most notably collectivism, in shaping individual’s behaviour in organizations. The theoretical and practical implications are discussed.
The captivator leader: leading greatly with ethos, pathos and logos
(Editions Benou, 2020) Bourantas, Dimitris; Agapitou, Vasia
In this work, we present the concept of captivator leader. Drawing from the extensive leadership literature and the essentials of influential communication, we develop a theoretical model that takes into account the whole spectrum of human experience, that is heart, brain and soul, of both leader and followers. In other words, after having established that leadership phenomenon has been mostly studied fragmentally, we argue that leaders, future leaders and scholars can benefit from a more holistic approach to leadership.
Entrepreneurship beyond business: the potential of entrepreneurship theory insights in understanding international relations phenomena
(Editions Benou, 2020) Pedi, Revecca; Sarri, Katerina
The aim of this paper is to explore the potential of Entrepreneurial Behaviour in the discipline of International Relations. Following recent research efforts in the Entrepreneurship discipline which call for extending the impact of entrepreneurship research beyond the domain of business and others in the International Relations field that support a further engagement with Entrepreneurship scholarship we propose that there is a specific pattern of state behaviour that can be conceptualized as entrepreneurial behaviour. To support our argument we show how entrepreneurship insights can help us enhance our understanding of the small but smart state behaviour. Our approach contributes to the interdisciplinary research on Entrepreneurship and International Relations, opens new opportunities for research and provides policy-makers with a new line of thinking about change.
Antecedents and consequences of silence at work: an exploratory study
(Editions Benou, 2020) Lazanaki, Vera; Vakola, Maria; Aklidou, Ermioni
Discovering the antecedents and consequences of employees' silent behaviour may reveal important contingencies that can explain why employees choose to adopt such behaviours and which are the consequences for both individuals and organizations. We interviewed 30 full-time employees working for a range of industries such as pharmaceuticals, banking, shipping, consulting, coming from both the public and the private sector. Our analysis showed many causes of remaining silent at work such as individual characteristics, organizational characteristics, interpersonal relationships and fear of suffering the consequences. This work shed light to various reasons behind employees' silent behaviours to different recipients such as supervisors, colleagues and subordinates. Our research identified individual-level such as stress and job dissatisfaction, team-level such as distant or toxic interpersonal relationships and organizational level consequences such as low morale.
Varieties of crisis and working conditions in Greece and Serbia
(Editions Benou, 2020) Brewster, Chris; Szamosi, Leslie T.; Psychogios, Alexandros; Prouska, Rea
We explore two historically different, yet regionally connected, countries (Greece and Serbia) whose weak institutional foundations and long-term economic turbulence have left them unable to overcome crises, leading to the institutionalization of adverse working conditions. We focus on small and medium-sized enterprises (SMEs) and argue that the (different kinds of) crisis in the two countries has led to adverse working conditions becoming institutionalized in organizations and, therefore, less likely to change.
Τιμητικός τόμος καθηγήτριας Νάνσυ Παπαλεξανδρή: ανθολόγιο διοίκησης ανθρώπινου δυναμικού, οργανωσιακής συμπεριφοράς και διοίκησης επιχειρήσεων
(Εκδόσεις Μπένου, 2020) Γαλανάκη, Ελεάννα; Galanaki, Eleanna; Παναγιωτοπούλου, Λήδα; Panayotopoulou, Leda; Νικάνδρου, Ειρήνη; Nikandrou, Irene; Οικονομικό Πανεπιστήμιο Αθηνών
Use of official statistics and compilation of performance indices as a tool of economic policy: the case of Greek manufacturing sector
(Editions Benou, 2020) Chalikias, John
The objective of this paper is to demonstrate the usefulness of economic indicators in formulating economic policy. There are situations where the compilation of economic performance indices leads to more useful results than the use of complex econometric models. In particular, the aim of this paper is not the estimation of dynamic models, but monitoring through appropriate indicators the evolution of performance and competitiveness of Greek industry during the last twenty years in order to investigate the causes of the manufacturing industry decline.The Greek industry achieved its best performance in the 1970s when it participated in GDP with approximately 20% and around 400,000 employees or 12% of all employees. Today, the participation percentage of manufacturing in GDP has been reduced to 5.4% with 168,000 jobs or 4.5% of total employment. In order to investigate the causes of the manufacturing industry decline, appropriate indicators were constructed which examine the evolution of performance and competitiveness of Greek industry during the last twenty years. By competitiveness we mean measurable factors, i.e. labour costs per unit of product and labour productivity in manufacturing
Ιστοσελίδες κοινωνικής δικτύωσης και αντιδράσεις υποψηφίων στην προσέλκυση και επιλογή προσωπικού
(Εκδόσεις Μπένου, 2020) Γαϊτανάρου, Αφροδίτη; Τσώνη, Ευδοκία; Νικολάου, Ιωάννης
Ο ρόλος της τεχνολογίας και πιο συγκεκριμένα των ιστοσελίδων κοινωνικής δικτύωσης έχει αναδειχθεί ιδιαίτερα τα τελευταία χρόνια στις διαδικασίες προσέλκυσης και επιλογής ανθρώπινου δυναμικού των οργανισμών. Επίσης, ο ρόλος του υποψήφιου και ο τρόπος που αντιλαμβάνεται και αξιολογεί τις παραπάνω διαδικασίες έχει λάβει αυξανόμενη προσοχή, όχι μόνο σε ερευνητικό αλλά και σε πρακτικό επίπεδο. Στο παρόν κεφάλαιο θα μελετήσουμε διεξοδικά τόσο τον ρόλο των ιστοσελίδων κοινωνικής δικτύωσης αλλά και των αντιδράσεων των υποψηφίων αλλά και πώς αυτά αλληλοεπιδρούν επηρεάζοντας τελικά την αποτελεσματικότητα των μεθόδων προσέλκυσης και επιλογής. Δίνεται ιδιαίτερη έμφαση στον ρόλο της τεχνολογίας και των νέων μεθόδων επιλογής, ταυτόχρονα με μια αναλυτική προσέγγιση των σημαντικότερων θεωρητικών προσεγγίσεων που έχουν επηρεάσει αυτούς του δύο σημαντικούς χώρους έρευνας και πρακτικής.
Πέντε "θέσεις" για τη διοικητική επιστήμη και ένα συμπέρασμα
(Εκδόσεις Μπένου, 2020) Μακρυδημήτρης, Αντώνης
Η διοικητική τέχνη ή επιστήμη, παρά τη διάδοση και τη φήμη της στην κοινωνική εμπειρία, εξαιτίας ακριβώς της συμβολής της στην αποδοτικότητα των οικονομικών μονάδων (επιχειρήσεων) και στην αποτελεσματικότητα της πολιτικής διακυβέρνησης των κοινωνιών, είναι ταυτόχρονα «αδικημένη» από τη σκοπιά της συνειδητοποίησης των προϋποθέσεων για την άσκησή της.Στο κείμενο εξετάζονται, κατά τρόπο συνοπτικό, ορισμένες από τις κυριότερες και πιο συνήθεις αβλεψίες που απαντούν σε επίδοξους ‘διοικητές’ ή ανώτερα στελέχη (για να μην πούμε και αναλυτές) της δημόσιας και επιχειρηματικής διοίκησης στη χώρα μας, όσο και αλλαχού.Η αθροιστική ή σωρευτική επίγνωση αυτών των ελλειμμάτων, όσο και η συνειδητή προσπάθεια για την αντιμετώπισή τους, μπορεί να οδηγήσει στη διοικητική ευπραγία, αλλά και στην αποκατάσταση της διοικητικής επιστήμης στο πνευματικό βάθρο που της αρμόζει.
Public service motivation, job satisfaction and organizational commitment among greek public sector employees
(Editions Benou, 2020) Krompa, Anna; Iordanoglou, Dimitra
Public Service Motivation (PSM) has been attracting increased attention over the last decades. The present study aimed at examining the relationships between Public Service Motivation, Job Satisfaction, and Organizational Commitment in the public sector in Greece. One hundred and fifty-three employees working atthe Greek Ministry of Education participated in the study. The theoretical model of the study was tested through structural equation modeling (SEM). The results showed that Public Service Motivation had a positive effect on Job Satisfaction, which in turn had a strong, positive influence on Organizational Commitment. No direct relationship between Public Service Motivation and Organizational Commitment was found. The findings somehow contradict the widespread negative perception of the public sector in Greece, suggesting that Greek public sector employees are intrinsically motivated by a commitment to public interest, a desire to protect citizens and an inclination for personal sacrifice.
Exploring the concept of HR image through line managers’ perception of HRM
(Editions Benou, 2020) Nikandrou, Irene; Panayotopoulou, Leda
This paper introduces the concept of HR image, testing it in a sample of 353 line managers. It explores five relevant dimensions of HR image: quality, innovation, people and relationships, values, and HR credibility, and develops measurement scales for each one. Implications for building an HR image are discussed.

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