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Corporate innovation frameworks and practices: literature review and a case study analysis
(07-06-2024) Ioannidou, Aikaterini; Ιωαννίδου, Αικατερίνη; Athens University of Economics and Business, Department of Management Science and Technology; Poulymenakou, Angeliki; Chatziantoniou, Damianos; Pramatari, Aikaterini
In an era where technological advancement and market dynamics evolve at an unprecedented pace, corporate innovation has emerged as a critical driver for sustained business growth and competitive advantage. This thesis presents a comprehensive exploration of corporate innovation frameworks and practices, weaving together a meticulous literature review with an in-depth case study analysis. The literature review delves into the historical evolution of corporate innovation, examining various theories, models, and practices that have shaped its trajectory. It emphasizes the shift from linear, technology-focused approaches to more dynamic, customer-centric, and open innovation paradigms, highlighting frameworks such as Design Thinking, Lean Startup, and Agile Methodology.Central to this study is a case analysis of a leading communication and collaboration technology company, "Company X", which exemplifies the practical application of these theoretical frameworks. The case study investigates Company X’s corporate innovation strategy, focusing on their internal processes, product and service portfolio management, and the integration of innovation within their product lifecycle management (PLM). The research employs a mixed-method approach, including semi-structured interviews, document analysis, and direct observation, ensuring a multifaceted understanding of corporate innovation in action.The findings reveal that the successful implementation of corporate innovation frameworks is contingent upon various factors, including cultural adaptation, strategic alignment, and efficient portfolio management. The case study of Company X demonstrates how embracing a holistic approach to innovation, one that synergizes internal processes with customer-centric product strategies, can drive substantial growth and market relevance.This thesis contributes to the academic discourse on corporate innovation by bridging theoretical concepts with real-world practices. It offers insights into the operational challenges and successes of implementing innovation frameworks in a corporate setting. The study's implications extend to both academic research and business practice, providing valuable perspectives for organizations aiming to embed effective innovation practices in their strategic operations.
Design and impact assessment of green information systems: the case of energy and carbon management systems in the supply chain
(2015) Zampou, Eleni; Athens University of Economics and Business, Department of Management Science and Technology; Doukidis, Georgios; Mourtos, Yiannis; Minis, Ioannis; Manthou, Vasiliki; Tarantilis, Christos D.; Lekakos, Geogrios; Pramatari, Aikaterini
In response to the mounting request for sustainable supply chains, companies need to trace, manage and assess their energy and carbon emissions by incorporating a life cycle perspective. Recent studies within the field of Information Systems (IS) argue that information systems can forge supply chain sustainability by supporting energy and carbon management. Mindful of this potential, a new class of information systems emerges, the Energy and Carbon Management Systems (ECMS). In this thesis, we focus on such systems and aim to address the challenge of designing and implementing them, hence proposing a design theory for ECMS. We have worked towards such a theory while designing information systems for supporting the energy and carbon management in the supply chain for four different organizations. That is, this thesis adopts a design science approach to define the scope of energy and carbon management, capture the industrial and informational requirements of ECMS in the supply chain context, identify a series of design principles, and derive a conceptual architecture that includes all the basic constructs that comprise such systems. Deploying and demonstrating our ECMS artifact in different settings, yields sufficient evidence about the implementation challenges that affect their design and their “in-field” impact on the implementation of environmentally-sustainable supply chains.
The development of nascent entrepreneurial ventures in the context of innovation ecosystems: an activity theory approach to study contradictions and congruencies
(03-11-2022) Μπαλούτσος, Ευστράτιος; Baloutsos, Stratos; Athens University of Economics and Business, Department of Management Science and Technology; Doukidis, Georgios; Lekakos, Georgios; Dennehy, Denis; Sailer, Klaus; Fouskas, Konstantinos; Karacapilidis, Nikolaos; Pramatari, Aikaterini
Τα τελευταία χρόνια έχει υπάρξει πληθώρα δημοσιεύσεων γύρω από το ζήτημα των Οικοσυστημάτων Καινοτομίας. Παρόλα αυτά η ευρεία υιοθέτηση της έννοιας έχει οδηγήσει σε εννοιολογική ασάφεια. Επιπλέον, καθώς η ακριβής φύση των Οικοσυστημάτων Καινοτομίας παραμένει διφορούμενη, είναι δύσκολο να εντοπιστούν παράγοντες που μπορούν να καταστήσουν ένα τέτοιο οικοσύστημα επιτυχημένο, βιώσιμο ή ελκυστικό για τους συμμετέχοντες. Ανεξάρτητα από τη θεωρητική τους πλαισίωση, τα οικοσυστήματα καινοτομίας είναι ζωτικής σημασίας για την επιτάχυνση της ανάπτυξης των επιχειρηματικών εγχειρημάτων, διευκολύνοντας τη διαδικασία καινοτομίας και είναι ιδιαίτερα σημαντικά για τις νεοσύστατες επιχειρήσεις. Σε αυτό το πλαίσιο, η παρούσα διδακτορική διατριβή στοχεύει να προσθέσει στο παρόν σώμα της βιβλιογραφίας παρέχοντας ένα θεωρητικό πλαίσιο που επιτρέπει την εννοιολόγηση των Οικοσυστημάτων Καινοτομίας προκειμένου να κατανοήσουμε πώς η ύπαρξη Οικοσυστημάτων Καινοτομίας επηρεάζει τα εκκολαπτόμενα επιχειρηματικά εγχειρήματα. Για το σκοπό αυτό, η παρούσα εργασία χρησιμοποιεί το θεωρητικό πλαίσιο που παρέχει η Θεωρία Δραστηριοτήτων για την εννοιολόγηση τα Οικοσυστήματα Καινοτομίας ως διασυνδεδεμένα συστήματα δραστηριοτήτων και προτείνει τη χρήση αντιφάσεων και συμμορφώσεων για να εξηγήσει τους μηχανισμούς που εμποδίζουν ή επιτρέπουν την καινοτομία σε ένα οικοσύστημα. Ως εκ τούτου, αυτή η εργασία στοχεύει να απαντήσει ποιες είναι οι κύριες αντιφάσεις και συμμορφώσεις που αναπτύσσονται στα Οικοσυστήματα Καινοτομίας, τα οποία αποτελούνται από νεοσύστατες επιχειρήσεις, και πώς αυτές διαφέρουν μεταξύ συστημάτων.Αυτή η διδακτορική διατριβή βασίζεται σε μια διερευνητική μελέτη που εκτείνεται σε τέσσερα χρόνια και 15 χώρες, με πρόσβαση σε τρία διαφορετικά οικοσυστήματα, και αξιοποιεί τις γνώσεις περισσότερων από 40 εμπλεκόμενων ατόμων από 28 οργανισμούς. Χρησιμοποιώντας αυτό το δείγμα, αυτή η εργασία εφαρμόζει έναν νέο συνδυασμό Θεμελιωμένης Θεωρίας και Θεωρίας Δραστηριοτήτων για να δημιουργήσει ένα πλαίσιο έρευνας για τα Οικοσυστήματα Καινοτομίας. Ως εκ τούτου, καθίσταται δυνατή η διερεύνηση των εσωτερικών λειτουργιών και η κατανόηση των αντιφάσεων που προκύπτουν εντός των συμμετεχόντων οργανισμών, μεταξύ των διαφόρων οργανισμών και μεταξύ των οργανισμών και του οικοσυστήματος.
Digital and ΑΙ transformation for creating business value and innovation
(21-02-2025) Φαρμάκης, Τιμολέων; Farmakis, Timoleon; Athens University of Economics and Business, Department of Management Science and Technology; Doukidis, Georgios; Mourtos, Ioannis; Lekakos, Georgios; Evgeniou, Theodoros; Fouskas, Konstantinos; Griva, Anastasia; Pramatari, Aikaterini
Λόγω των τεχνολογικών εξελίξεων και των διαταραχών στο επιχειρηματικό περιβάλλον, ο ψηφιακός μετασχηματισμός έχει καταστεί επιτακτική ανάγκη και όχι επιλογή για τους οργανισμούς, προσελκύοντας σημαντικό ενδιαφέρον από ερευνητές και επαγγελματίες. Το αντικείμενο της διδακτορικής διατριβής επικεντρώνεται σε μια διεπιστημονική μελέτη του ψηφιακού μετασχηματισμού, καθώς και του μετασχηματισμού με χρήση τεχνητής νοημοσύνης. Ο βασικός στόχος της έρευνας είναι η κατανόηση του τρόπου με τον οποίο οι ψηφιακές τεχνολογίες μπορούν να δημιουργήσουν επιχειρηματική αξία και να προωθήσουν την καινοτομία μέσω του επιχειρηματικού μετασχηματισμού. Για την επίτευξη του στόχου αυτού, χρησιμοποιείται μια μικτή μεθοδολογική προσέγγιση, η οποία συνδυάζει ποσοτικά και ποιοτικά εμπειρικά δεδομένα. Αυτά αντλούνται τόσο από πολλαπλές μελέτες περιπτώσεων έργων μετασχηματισμού προηγμένων τεχνολογιών όσο και από ποσοτικές έρευνες επιχειρήσεων. Το ερευνητικό αντικείμενο της διατριβής περιλαμβάνει τη διερεύνηση της ψηφιοποίησης ως προκαταρκτικού επιπέδου του ψηφιακού μετασχηματισμού στο πλαίσιο των μικρών επιχειρήσεων, μέσω έρευνας με 500 μικρές επιχειρήσεις στην Ελλάδα. Εξετάζεται η επίδραση του ψηφιακού μετασχηματισμού στην καινοτομία των επιχειρήσεων, βασισμένη σε έρευνα με 250 μεσαίες και μεγάλες επιχειρήσεις στην Ελλάδα. Αναπτύσσεται μια μεθοδολογική προσέγγιση για τη μελέτη και κατανόηση της επίδρασης των ψηφιακών τεχνολογιών στο πλαίσιο του ψηφιακού μετασχηματισμού. Η προσέγγιση αυτή εφαρμόζεται σε τέσσερις μελέτες περιπτώσεων έργων μετασχηματισμού προηγμένων τεχνολογιών, εστιάζοντας σε περιπτώσεις εφαρμογής των τεχνολογιών Digital Twins στην παραγωγή. Εφαρμόζεται επίσης σε παγκόσμια έρευνα σχετικά με την επίδραση της τεχνητής νοημοσύνης στις επιχειρήσεις, μέσω δεδομένων από 1.594 πολύ μεγάλες επιχειρήσεις παγκοσμίως. Η διατριβή εισάγει, ορίζει και εννοιολογεί τον όρο «Μετασχηματισμός με χρήση τεχνητής νοημοσύνης (AI transformation)». Επιπλέον, διερευνώνται οι προκλήσεις και οι κρίσιμες ικανότητες που απαιτούνται για την ενσωμάτωση της τεχνητής νοημοσύνης στις επιχειρήσεις, καθώς και τα αποτελέσματα που προκύπτουν από την αξιοποίηση σχετικών τεχνολογιών. Τέλος, η διδακτορική διατριβή προσφέρει διεπιστημονικές θεωρητικές και εμπειρικές συνεισφορές, ενώ παράλληλα παρέχει πρακτικές γνώσεις και στρατηγικές κατευθύνσεις για επαγγελματίες και επιχειρήσεις.
Exploring team cohesion and conflict in entrepreneurial teams during the early venture creation process
(28-07-2023) Διακαναστάση, Έλλη; Diakanastasi, Elli; Athens University of Economics and Business, Department of Management Science and Technology; Doukidis, Georgios; Soderquist, Klas-Eric; Fouskas, Konstantinos; Livieratos, Antonios; Pouloudi, Nancy; Goletsis, Giorgos; Pramatari, Aikaterini
Η παρούσα έρευνα συμβάλλει στην κατανόηση της δυναμικής της επιχειρηματικής ομάδας κατά τη διαδικασία δημιουργίας νέων επιχειρήσεων. Εστιάζοντας σε ET πρώιμου σταδίου και στις αλληλεπιδράσεις τους εντός μιας θερμοκοιτίδας επιχειρήσεων, η μελέτη προσδιορίζει τους παράγοντες που επηρεάζουν τη δυναμική και τη συνοχή της ομάδας. Τα ευρήματα είναι πολύτιμα για τους επιχειρηματίες, τις θερμοκοιτίδες και τους υπεύθυνους χάραξης πολιτικής για την προώθηση της επιτυχημένης δημιουργίας νέων επιχειρήσεων και την προώθηση της επιχειρηματικότητας ως μοχλού οικονομικής ανάπτυξης.
An investigation of the factors affecting the survival and growth of innovative technology entrepreneurship
(2021) Eliakis, Stelios; Ηλιάκης, Στυλιανός; Athens University of Economics and Business, Department of Management Science and Technology; Doukidis, George I.; Poulymenakou, Angeliki; Apostolopoulos, Theodoros; Krasonikolakis, Ioannis; Fouskas, Konstantinos; Soderquist, Klas Eric; Pramatari, Aikaterini
Innovative technology entrepreneurship is recognized internationally as an important pillar in the modern economic activity. This Thesis investigates the factors that affect the survival and growth of new innovative technology enterprises by employing mixed methods. Results from an in-depth longitudinal qualitative case study that examines a mature and constantly growing (in its 10th year of operation) technologically innovative enterprise reveal that the profile of the entrepreneurial team, as well as that of the employees significantly affect a company’s survival and growth in this context. These findings are further corroborated and enriched through a survey with N=27 participating entrepreneurs from N=18 innovative technology startup companies that have been selected out of a population of 900. Specific prescription is provided according to our findings that can be used to guide future theoretical as well as practical endeavors in innovative technology entrepreneurship. Overall, the theoretical contribution of this research to existing theory in entrepreneurship is through the proposition of a set of factors that would explain the viability and growth of innovative technology entrepreneurship. Moreover, our findings can be applied in practice, as entrepreneurs in this area of activity may benefit by following the proposed choices, thus increasing their company’s capabilities for survival and growth. As a result, this article may be of use to all those management scholars and practitioners who, interested in organizational evolution, want to enhance their comprehension about what key factors can improve the survival chances and subsequent growth of firms facing the initial stage of their life cycle.
RFID in fashion retail, deployment roadmap and evaluation from the customer perspective
Κελεπούρη, Ιωάννα; Kelepouri, Ioanna; Athens University of Economics and Business, Department of Informatics; Pramatari, Aikaterini
Η διπλωματική μου εργασία χωρίζεται σε δύο βασικά κομμάτια τα οποία εξυπηρετούν διαφορετικό στόχο. Το πρώτο κομμάτι επικεντρώνεται στην καταγραφή των ήδη υπάρχουσων διαδικασιών στις δύο εταιρείες με τις οποίες συνεργάστηκα στο πλαίσιο του έργου SERAMIS καθώς και την κατανόηση των απαιτήσεων των βασικών χρηστών του συστήματος (εργαζόμενοι & υπεύθυνος καταστήματος, πελάτες). Στη συνέχεια περιγράφονται αναλυτικά οι περιπτώσεις χρήσης του συστήματος SERAMIS που σχεδιάστηκαν και προτάθηκαν ώστε να αναπτυχθούν στη συνέχεια στο πλαίσιο του ερευνητικού έργου. Το δεύτερο κομμάτι απομονώνει μία περίπτωση χρήσης από αυτές και επιχειρεί να υποστηρίξει την αξία που θα προσέδιδε η υιοθέτηση της από την εταιρεία με την διεξαγωγή μιας διαδικτυακής έρευνας. Η περίπτωση χρήσης αυτή αφορά διεπαφή χρήστη μέσω της οποίας σε διάφορα σημεία του καταστήματος ο πελάτης θα έχει τη δυνατότητα να πληροφορείται σχετικά με την διαθεσιμότητα και την τοποθεσία του προϊόντος που ψάχνει.
Sensors in smart grids
(30-09-2013) Δάλλας, Κωνσταντίνος; Dallas, Konstantinos; Athens University of Economics and Business, Department of Informatics; Apostolopoulos, Theodoros; Pramatari, Aikaterini
This master thesis analyzes the usage, necessity and effects of sensors in modern smart electrical grids, emphasizing on security issues that arise. It is comprised of four chapters. The first chapter provides a mathematical background and deals with the characteristics, the functionality, the limitations and the future form of electricity grids. The second chapter presents the reasons behind the growing need for measurements, the usage of sensors in Smart grids and the qualities and usage of the produced data. The third chapter discusses general issues of security, provides a bottom-up security approach and presents solutions and security guidelines. The fourth chapter records some case studies of Smart Grid implementations from all over the world and presents overall conclusions. Electricity, the greatest scientific achievement of the nineteenth century, was shaped to its current form by economic, political, social, and environmental factors. Faraday and Tesla were the pioneers that made large scale electricity production possible. Electric companies grew and generating facilities were interconnected to a common transmission network, thus making the grid more reliable and efficient. The most important characteristics of electrical systems are voltage, current, impedance, power and the power factor. We are mostly concerned with electric power in a power system rather than the currents and voltages. Cosine waveforms and rotating vector diagrams are used when representing time alternating values like ac voltage. Electrical power is a complex quantity and is divided in active (real part) and reactive (imaginary part). The active power is the useful power, while the reactive does not provide any work and should be kept at lowest levels possible. The apparent or complex power is the product of the current and voltage of a circuit. The power factor is a measure of quality of the transported power. Three-phase systems are preferred over single-phase due to their ability to produce constant power and not pulsating. The per unit system was invented to simplify calculations over multiple voltage levels throughout the grid. In this system, electrical quantities are expressed as fractions of a defined base unit quantity. An interconnected classical power system can be divided into the generation, transmission, distribution and utilization subsystems. The generation includes generators, mostly synchronous ac three-phase motors, and transformers. The transmission network transfers electric power from the generating facilities to the distribution over elevated power lines (overhead transmission) or underground cables. The part from the distribution substations to the consumer’s service entrance equipment composes the distribution, while the loads of the power system in general are referred to as the utilization. The power demand varies throughout the day and can be represented with a daily demand curve diagram. The efficiency of a generating plant is assessed by the load factor, the ratio of average load over a designated period of time to the peak load occurring in that period. Electrical power systems currently have many problems and limitations. Electricity is difficult to be stored in large scale, thus the supply of power should be continuously adjusted to balance the varying demand. Regional and national power grids are interconnected to national and international level while their supervision and control is broken down to many stakeholders due to the de-regulation. The electrical power flows to all points of a power grid and the effects of a change in transmission or generation are propagated to the whole grid and cannot be easily anticipated or controlled. The extension of transmission lines makes power delivery inefficient, while the quality of power must be maintained at high levels or else instabilities arise that could lead to blackouts. New and efficient technologies will be introduced to resolve these problems by transforming the current electrical grids into Smart Grids. Many different definitions of the term ‘smart grid’ have been given worldwide. The most inclusive one is that a Smart Grid is a next-generation network that integrates communication and information technology into the existing power grid to optimize energy efficiency. Sensing and measurements are the cornerstones of this transformation, while security concerns are raised along the way. The most important reasons to deploy sensors and take measurements in a Smart Grid are of technical - environmental and economical nature. Technical and environmental reasons include resilience and reliability, security, efficiency and the integration of emerging technologies. Resilience, the capability to withstand and recover from unpredicted actions, will be provided by sensors spread in all parts and subsystems of the grid that report their values in real-time. Security, both physical and cyber, is enforced by monitoring sensors. Greater efficiency is accomplished by measuring the qualitative characteristics of the flowing electrical power and making real-time adjustments to the grid. Integration of renewable technologies and reduction of greenhouse and toxic gas emissions is realized by being able to predict and control their fluctuating power output with the help of grid and weather sensors. Economical reasons include the elimination of the grid’s over-dimensioning by reducing peaking units, the adoption of Demand Side Management, by leveraging the Advanced Metering Infrastructure and smart appliances, and the integration of cheaper, renewable resources. Sensors are devices that measure a physical property by responding to a physical stimulus and convert it into an electrical signal. They can be categorized into active and passive, depending on their power source and into wireless and satellite, wired, optical fiber and hybrid, depending on their way of communication. They can also be grouped according to their placement inside the Smart Grid’s systems to: generation, transmission, distribution and utilization system sensors. Sensors in generation are utilized by PLCs, G-SCADA and HMI systems. Sensors in transmission are used by T-SCADA, PMUs, EMS, line protection and monitoring systems. The distribution system encompasses field sensors, D-SCADA, DMS, field controllers, devices and meters forming the AMI. The utilization system takes advantage of various technologies with built-in sensing capabilities like HANs, HEMS, IHDs and BMS. A Smart Grid can be divided into three layers, where each layer is composed of digital and non-digital technologies and systems from the domains of telecommunication, information, and energy technology. It can be viewed as an additional communication layer that is virtually overlaid on to the existing power grid and on which an application layer is built. This layered approach reduces the complexity, by creating independent components and subcomponents, leading to the creation of a system of systems. A communication layer lies on top of the power layer but, currently, there is no endto- end communication available because there is a communications gap between customers’ premises and the rest of the components and actors in the energy chain. The AMI, or FAN, will bridge this gap by linking the existing utilities’ communication networks with smart meters. Smart meter data are needed mainly by ESPs to provide innovative, value added services like sending price signals to consumers, controlling appliances and changing tariffs. The data exchanged through Smart Grid communication systems have different behavioral characteristics, regarding the network’s Quality of Service potential and can be categorized in various classes according to specific attributes. Other important aspects of the data that is generated are: its increasing volume, the preservation ofconsumer’s and businesses’ privacy and the cost effectiveness. The power grid constitutes a primary, critical infrastructure for a country, whereas its growing dependency on ICT brings along new threats and risks. Threats can be divided in intentional and unintentional. Unintentional threats can come from human-originated factors or from natural phenomena. Vulnerabilities inherited from the Smart Grid’s composing elements also present a danger for security. Intentional human threats constitute a smaller threat to the power grid in total, for the time being, but are expected to increase dramatically. The capabilities of attackers have evolved and the motives behind their actions include: curiosity, notoriety, revenge or extortion, financial gain, terrorism and cyber electronic warfare. Data privacy is also a major security concern, with private data used by utilities and third parties to further increase profits.
Αξιολόγηση και υλοποίηση RFID τεχνολογιών και προτύπων στο πλαίσιο διαχείρισης της εφοριαστικής αλυσίδας
(28-09-2007) Λεοντιάδης, Νεκτάριος; Leontiadis, Nektarios; Athens University of Economics and Business, Department of Informatics; Pramatari, Aikaterini
RFID is a powerful new technology with many possible applications. Whenever and wherever applied, it has the ability to extend the capabilities of existing applications in ways never imagined before.This thesis starts by presenting the RFID technology, its core components, and the global standards that govern its applications and continues by introducing this technology in the field of supply chain management. It discusses certain issues in supply chain management that are to be resolved in the SMART project (FP6-IST- 2005). It evaluates commercial RFID solutions in the context of supply chain management and, finally, it concludes with an implementation that handles the RFID need of the SMART project.