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    How leaders use technology to influence followers' work outcomes: the mediating role of trust
    (2021-09-30) Stavreli, Maria A.; Σταυρέλη, Μαρία Α.; Athens University of Economics and Business, Department of Business Administration; Thanos, Ioannis; Vakola, Maria; Kapoutsis, Ilias
    The purpose of this thesis is to focus on how leaders can build trust in their followers, especially in the new era the whole world is going through. The outbreak of the pandemic COVID-19 turned out as a catalyst for change and demanded rapid technological developments to help companies to adopt virtuality. Even those that had not yet accepted the impact of industry 4.0, must now adapt through digitalization. Among other things, the pandemic was a massive experiment in teleworking. As teleworking will likely continue long after the pandemic, it is extremely interesting to examine how leaders will be able to inspire confidence and trust in employees, in a technology-mediated way, achieving improved work outcomes under the new circumstances. Pandemic consequences are an extremely new obstacle that companies must face. For this reason, the present thesis aims to provide an answer to the question: “how leaders use technology to influence followers’ work outcomes through trust-building.